<table style="width: 70%; margin: auto;" border="0"> <tbody> <tr> <td> <div style="font-size: 14px;"> <p style="text-align: center;"><strong>Hours 9AM to 5PM CST M-F</strong></p> <p style="text-align: center;">You can submit a ticket by clicking on "<strong>Submit A Request</strong>" below.</p> <p style="text-align: center;">Or, you can contact us via phone at (800) 235-0702 9AM to 5PM CST M-F.&nbsp;</p> <p style="text-align: center;">Mailing Address: 5501-A Balcones Drive #174, Austin, Texas 78731</p> <p style="text-align: center;">(For the fastest response, click "Submit A Request.")</p> <p style="text-align: center;"><strong>Be sure to review the FAQ below before contacting support. </strong></p> </div> </td> </tr> </tbody> </table> <table style="width: 60%; margin: auto;" border="0" cellspacing="8" cellpadding="8" align="center"> <tbody> <tr> <td width="50%" align="center"> <table style="width: 200px;" border="0" cellspacing="5" cellpadding="0"> <tbody> <tr> <td><img src="http://www.mymagneticoffice.com/assets/images/icon_support_faq.png" border="0" alt="FAQ" width="60" height="41" /></td> <td width="100%"> <h2><a href="/forums">FAQs</a></h2> </td> </tr> </tbody> </table> </td> <td align="center"> <table style="width: 250px;" border="0" cellspacing="5" cellpadding="0"> <tbody> <tr> <td><img src="http://www.mymagneticoffice.com/assets/images/icon_support_contact.png" border="0" alt="Contact" width="60" height="41" /></td> <td width="100%"> <h2><a href="/requests/anonymous/new">Submit A Request</a><a href="/tickets/new"></a></h2> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <div style="margin-right: 13%; margin-left: 13%;"> <p>&nbsp;</p> <p>(All Issues Are Responded To Within 48 Hours M-F 9AM To 5PM CST Usually Much Sooner.)</p> <p>It is our mission to provide our customers and system users with high quality customer service.</p> <p>Before Submitting a ticket, please go through our FAQ support forum above. If you don't find the answer you are looking for in our frequently asked questions, then feel free to submit a ticket.</p> <p>To submit a ticket (Recommended for faster response), all you need to do is click the "Submit A Request" link at the top of the page and enter your information. Note: Please be as specific as possible in your description so we can better serve you. <strong>Please include Your Full Name and Username if you have one.</strong></p> <p>If you would prefer to give us a call, you can reach us at (800) 235-0702 9AM to 5PM CST Monday through Friday.&nbsp;</p> <p>An email will be sent notifying you that a response has been given. You can simply reply to the ticket via email, or log back in to view the response given.</p> <p>Thank you,</p> <p>Magnetic Sponsoring&trade; Support</p> <p>&nbsp;</p> </div> <div style="margin-left: 13%; margin-right: 13%; margin-top: 15px;"> <h2 style="color: #333333;">What People Are Saying...</h2> <p>"I just wanted to let you know that Maura provided EXCELLENT customer service for me. Over several days I was trying to sign up for one of your products and the system kept saying my card was not accepted. To say the least I was getting frustrated.</p> <p>Through several emails and finally a late night phone call she got it worked out. I felt very cared for and supported through the whole process and she certainly went way beyond the call of duty to serve me. She is a keeper!"</p> <p>Thanks!</p> <p>Ron</p> <hr /> <p>"Your hard work and excellent customer service is always appreciated! Thanks for everything you do to keep the plates spinning."</p> <p>Respectfully,</p> <p>Jay</p> <hr /> <p>"Maura, Thanks for the OUTSTANDING customer service. Your personal care and concern for me shifted a very frustrating experience to one of delight.</p> <p>Your presence on this planet is a huge blessing. Thank Again!"</p> <p>Mary</p> <hr /> <p>"Great customer service totally brings me back to that "sweet spot" with you guys ... somehow I just knew that it would work out this way. So...</p> <p>As quickly as you handled this for me ... just as quickly you deserve praise, an atta boy, pat on the back, accolades and just a good old "thank you very much" from me. I really appreciate it! I look forward to applying all the great stuff you've provided me and getting on with the program.</p> <p>Thanks again ... and take care!"</p> <p>Chuck</p> </div> 2009-03-09T10:01:59-05:00 36680 4694 26426 false true true true 1 0 Support Admin 569748 2010-02-10T12:11:56-06:00